Privacy Policy

We collect your personal information in the course of providing Mutire Cloud services to you. We take data collection seriously and only collect what is necessary to provide, secure, and improve our services.

We use your personal information to operate, provide, and improve Mutire Cloud services. Our purposes for using personal information include:

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  Provide Mutire Cloud services

  We use your personal information to provide and deliver Mutire Cloud services and process transactions related to our services, including registrations, subscriptions, purchases, and payments.

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  Measure, Support, and Improve Mutire Cloud services

  We use your personal information to measure use of, analyze performance of, fix errors in, provide support for, improve, and develop Mutire Cloud services. This includes security monitoring and threat detection to protect our services and customers.

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  Recommendations and Personalization

  We use your personal information to recommend Mutire Cloud services that might be of interest to you, identify your preferences, and personalize your experience with our services.

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  Comply with Legal Obligations

  In certain cases, we have a legal obligation to collect, use, or retain your personal information. For example, we collect payment information for identity verification and compliance with financial regulations.

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  Communicate with You

  We use your personal information to communicate with you in relation to Mutire Cloud services via different channels (e.g., by phone, email, chat) and to respond to your requests, including security alerts and service updates.

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  Security and Fraud Prevention

  We use your personal information to prevent and detect fraud, abuse, and security threats in order to protect the security of our customers, Mutire, and others.

To enable our systems to recognize your browser or device, and to provide, market, and improve Mutire Cloud services, we and approved third parties use cookies and other identifiers. Cookies help us understand how you use our services and improve your experience.

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  Third-Party Service Providers

  We employ other companies and individuals to perform functions on our behalf. Examples include delivering services, sending communications, processing payments, assessing credit and compliance risks, analyzing data, providing marketing assistance, and conducting customer relationship management. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.

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  Business Transfers

  As we continue to develop our business, we might sell or buy businesses or services. In such transactions, personal information generally is one of the transferred business assets but remains subject to the promises made in this Privacy Policy.

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  Protection of Us and Others

  We release account and other personal information when we believe release is appropriate to comply with the law, enforce or apply our terms and other agreements, or protect the rights, property, or security of Mutire, our customers, or others. This includes exchanging information with other companies and organizations for fraud prevention and detection and credit risk reduction.

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  At Your Option

  Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.

Mutire Inc. maintains its principal office at 145 1/2 Church Street, Unit 5, Toronto, Ontario M5B 1Y4, Canada. Depending on the scope of your interactions with Mutire Cloud services, your personal information may be stored in or accessed from Canada and other countries where we or our service providers operate.

• We maintain comprehensive compliance programs that validate our security controls, including SOC 2, ISO 27001, and other industry standards
• We protect the security of your information during transmission to or from Mutire websites, applications, products, or services by using encryption protocols and software (TLS/SSL)
• We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data
• We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal information. Our security procedures mean that we may request proof of identity before we disclose personal information to you

You can view, update, and delete certain information about your account and your interactions with Mutire Cloud services. You have choices about the collection and use of your personal information. Many Mutire Cloud services include settings that provide you with options as to how your information is being used.

Mutire Cloud services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

We keep your personal information for as long as it is required in order to fulfill the relevant purposes described in this Privacy Policy, as permitted or as may be required by law, or as otherwise communicated to you. When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: